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Russell Lewis

Russell Lewis

Russell Lewis is the Managing Director of Rusden Management Services, a privately owned company providing a range of management, planning, training and capacity building services to business, government and not for profit organizations. He is a Public Administration and Management expert with the Australian Civilian Corps and is a mentor with the University of Southern Queensland. In a world of increasing specialization, Russell is a generalist and has worked in Libya, Saudi Arabia, Laos, China and Papua New Guinea. He is passionate about improving the lives of others through effective sustainable capacity building. “My job is to do myself out of a job!”

To change management

Imagine this: you are working in your office and the boss comes in with a stranger, someone who is obviously not from your country or culture and says “This is Some Unusual Name. He (or she) is going to teach you how to do your job. Make sure you do as you’re told.” How would you feel?

Back to basics to understand outcome and output

“At this stage, we are getting what we measure: outputs not outcomes, GDP not wellbeing”, Russell Lewis argues.

Learning the how is not enough

The majority of capacity building still focuses on technical skills rather than the fundamental ‘soft skills’ that are necessary to meaningfully implement training, says Russell Lewis.

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