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</html><description>Active citizens&#xE2;&#x20AC;&#x2122; participation in water and sanitation initiatives is of crucial importance to ensure sustainable improvements in water services for the poorest. The role of civil society organisations, community groups and trade unions is essential to secure accountability and responsiveness of public utilities. In the last 10-15 years there is a positive trend in which an increasing number of public utilities and local communities have introduced new approaches to achieve improved water and...</description></oembed>
